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Sales tax problems: nexus, audits, unremitted tax and more

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Sales tax problems usually start with one of three things: tax collected but not sent to the state, tax never collected in a state where the business had nexus, or an audit that finds untaxed sales. These guides explain how each works and what options states commonly offer.

Sales tax problems that cross state lines

Since the U.S. Supreme Court's 2018 decision in South Dakota v. Wayfair, states can require out-of-state sellers to collect sales tax based on sales volume alone (economic nexus). That made sales tax a multistate problem for many small online and wholesale businesses. These guides cover issues that work the same way in most states; state-specific rules are on each state sales tax page.

How to use these guides

Each page explains the general mechanics, then points you to the state agency for the rules that apply to you. We don't state a specific state's threshold, penalty or program unless that agency publishes it.

Multistate sales tax nexus: when you owe tax in states you never set foot in

Nexus is the connection that lets a state require you to collect its sales tax. Since the Supreme Court's 2018 South Dakota v. Wayfair decision, states can base nexus on sales into the state alone. A business that crossed a state's threshold without registering may owe that state's tax for past sales — even though it never charged customers.

Sales tax voluntary disclosure agreements (VDAs): how they work

A voluntary disclosure agreement lets a business that should have been collecting a state's sales tax come forward before the state contacts it. In return for registering, filing and paying tax plus interest for a limited lookback period, states generally waive penalties for that period and tax for earlier periods. Eligibility usually ends once the state reaches out first.

Collected sales tax but didn't send it to the state: what happens next

Sales tax collected from customers belongs to the state from the moment you collect it. Keeping it — even to cover payroll or rent — is treated far more seriously than failing to collect. States typically assess penalties and interest, can revoke your permit, and in most states can hold responsible owners or officers personally liable. The way out starts with filing and paying current periods.

Sales tax audits: what auditors check and how to respond

A sales tax audit is the state's review of whether a business collected and paid the right tax on its sales and paid use tax on its purchases. Auditors compare returns with sales records, exemption certificates and purchase invoices. Findings usually come from undocumented exempt sales, untaxed purchases and gaps between records and returns.

Use tax on business purchases: why it shows up in audits

Use tax is owed when a business buys taxable goods without paying sales tax and uses them in a state with a sales tax. Because sellers outside the state often don't charge tax, businesses build up unpaid use tax on equipment, supplies and software without realizing it — and auditors look for it.

Marketplace facilitator sales tax: who collects and what you still owe

Marketplace facilitator laws make large online platforms collect and remit sales tax on sales they process for third-party sellers. That removes much of the burden for marketplace-only sellers, but it doesn't cover your own website, wholesale or in-person sales — and some states still count marketplace sales toward your nexus threshold.

Personal liability for unpaid sales tax

Forming an LLC or corporation usually protects owners from business debts, but many states make an exception for sales tax. A responsible person — someone with authority over which bills get paid — can be held personally liable for tax the business collected or owed and didn't pay, typically after the business closes and only if the failure was willful.

Successor liability: buying a business that owes sales tax

In many states, a buyer who purchases a business or its inventory can inherit the seller's unpaid sales tax unless the buyer withholds enough of the purchase price or gets a clearance from the state. It's one of the few situations where you can owe tax you never collected, so it matters for both buyers and sellers.

Sales tax permit revoked or suspended

A seller's permit is what makes it legal to sell taxable goods in a state. States can refuse, suspend or revoke it — often for unfiled returns or unpaid tax — and selling without one can bring added penalties. Reinstatement usually means filing missing returns and paying or arranging to pay the balance, sometimes plus a security deposit.

Frequently asked questions

Do I owe sales tax in states where I have no office?

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Possibly. Most states with a sales tax now use economic nexus thresholds based on sales into the state. Check each state's published threshold.

What if I never collected tax from customers?

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The state can still assess the tax against the business. Voluntary disclosure programs often limit lookback and penalties if you come forward first.

Is collected-but-unremitted sales tax worse?

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Generally yes. Many states treat it like trust money and can hold responsible people personally liable.

Where do I start?

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List every state where you may have nexus, file what's missing in the state you're already registered in, and take the free business assessment.

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TaxSettlementCalculator.com is not a tax firm, law firm, CPA, or government agency and is not affiliated with the IRS or any state tax agency. Estimates are for educational purposes only and are not tax, legal, or financial advice. Results vary based on individual circumstances, and no outcome is guaranteed. We connect users with independent tax relief professionals.

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